Return & Refunds Policy
“We” / “Us” / “Our”/”Company” individually and collectively refer to “Decor Fashion” Doing Business as in the name of “Decor Furniture” and the terms “You” /”Your” / “Yourself” refer to the users.
Cancellation Policy
- Cancellation in Case of Damage: In case if you received a damaged or defective product, bring it in the notice of delivery personnel immediately at the time of delivery and report a complaint at customer care at customercare@decorfurnitures.in.
We will assess the claim. If a defect covered by this warranty appears, We will, in its sole discretion, repair the Product or the defective part of the Product free of charge or provide appropriate compensation in the form of credit. We reserves the right to replace the defective Product with wood/fabric/other material of similar quality, grade and composition where an identical fabric wood/fabric/other material is not available. - Cancellation in case of wrong product: If the product does not comply with the specifications as per your original order, raise the issue immediately & report it to support.
- For more details, please get in touch with us on our customer care number or write to us at customercare@decorfurnitures.in
- Products purchased on discount or during sale can not be cancelled.
Return & Refund:
If you are eligible for any refund, the same shall be given to you as per the following guidelines:
- All refunds & replacement process initiation shall be subject to pick up of all cancelled items from your/customer’s premises.
- Post receiving the products back to the warehouse, a refund shall be initiated within 2-3 days.
- Refund will be initiated via NEFT, cash or by the way payment was originally made.
- Depending on the orders, the processing charges might be deducted.
Note: Kindly check the product page, on whether it will be refunded or replaced. since some products only get replaced.
