Warranty Policy

• The product comes with a 1-year warranty which covers manufacturing defects, inherent termite and borer issues.
• This limited warranty does not apply to:
  • Small cuts, scratches or damage during the cleaning process
  • Damaged caused by the incorrect installation of a product
  • Cracks during the random displacement
  • Product kept in contact to direct sunlight and water, resulting in decaying of wood
• With time solid woods are encountered by minor cracks, called as checks, which are not included in faults and warranty as these checks do not hamper the life of a product.
• As per the industry standards, unevenness up to 5 mm can happen because of the difference in surfaces and floor levels. In that case, there is not a warranty.
• There is no warranty on upholstery/ coverings/ cushion covers.
• If any warranty terms is mentioned onthe product specifically, it will considered as the terms for that product.